FAQ

1. I dont’ like ordering online. Can I order over the phone?

Absolutely! Although our website employs the latest security technology, we understand that not everybody is comfortable placing online orders. Just give us a call at 920.467.9978 and we will happily take your order by phone. If we are busy in the shop please leave us a detailed message with your name and phone number and we will call you back as soon as we are able.

2. What does it mean when the needle size I want to purchase has an additional price next to it?

That simply means that the cost of that size needle is the base price plus the additional dollar amount listed next to it. For example: an Addi Turbo 12″ circular needle size 3 is $13.50 + $2.46 for an actual cost of $15.96.

3. What is your return policy?

4. Will you share my e-mail and information with other businesses?

Absolutely Not! We do not share or sell any customer information.